Reopening FAQs

Frequently Asked Questions

Helping you prepare for booking a visit to the Garfield Park Conservatory


1)  How can the Garfield Park Conservatory operate the indoor gardens and the outdoor gardens safely?

  • In partnership with the Chicago Park District, the Mayor’s Office and the State of Illinois, we are complying with guidelines and directives due to COVID-19 as we continue to implement and adjust new operation protocols.
  • We encourage visitors to make a reservation online in advance to ensure there is space available on the day and time you’d like to visit. Walk-ups are welcome if there is space available. All visits must be pre-booked in advance. It is crucial to our continued operation that you arrive on time and respect the timed 90-minute visit.
  • Mask Policy Update: In accordance with updated recommendations from the Chicago Department of Public Health, the Garfield Park Conservatory is revising its indoor mask policy due to the recent increase of COVID-19 cases in Chicago. Face coverings are now required for all individuals in all public indoor settings regardless of vaccination status. Masks are not required for the outdoor gardens.
  • Timed entry will continue to help us manage our operations.
  • Reservations will be in 15-minute intervals starting at 10am with the last entry at 3:30pm Thursday through Sunday. On Wednesday, visits are available every 15 minutes starting at 10am with last entry at 6:30pm.
  • Please arrive at least 5 minutes prior to the start of your ticket time.  Due to Covid-19 precautions, late arrivals may be denied entry.
  • Guests are responsible for keeping track of their 90-minute visit time and make their way to the main lobby for exit. Security will lock the exterior doors promptly at 8pm Wednesday closing and 5pm Thursday through Sunday closing. 
  • This plan will only work with your cooperation. By respecting protocols together, we can offer everyone an opportunity to enjoy the gardens.

2)  What are your open hours?

10am – 8pm Wednesday (last entry at 6:30pm)

10am – 5pm Thursday through Sunday (last entry at 3:30pm)

Closed Mondays and Tuesdays. 
 

3)  How do I make a reservation? 

Book a reservation for a specified date and time online through our website at garfieldconservatory.org/visitIf you need help, please contact us at visitors@garfieldpark.org or call 773-638-1766. Bookings can only be made up to two weeks in advance. 

The Garfield Park Conservatory is committed to providing a quality experience for all visitors. If you would like to request an accommodation for an upcoming visit, please contact us as soon as possible by emailing visitors@garfieldpark.org or calling 773-638-1766. Learn more about accessibility at the Conservatory.

We encourage visitors to make a reservation online in advance to ensure there is space available on the day and time you’d like to visit.  Walk-ups are welcome if there is space available.

4)  What is the admission fee? 

There is no admission feeWe welcome donations from those who are able to give. Suggested donation is $10 per adult and $5 per childDonations are encouraged during the online reservation process, in order to minimize the time a guest spends at entry.

5)  What should I expect before and during my visit?

  • We encourage visitors to make a reservation online in advance to ensure there is space available on the day and time you’d like to visit.  Walk-ups are welcome if there is space available.
  • Reservations are good for a 90-minute visit to the indoor gardens.
  • Please arrive at least 5 minutes prior to the start of your ticket time.  Due to Covid-19 precautions, late arrivals may be denied entry.
  • Mask Policy Update: In accordance with updated recommendations from the Chicago Department of Public Health, the Garfield Park Conservatory is revising its indoor mask policy due to the recent increase of COVID-19 cases in Chicago. Face coverings are now required for all individuals in all public indoor settings regardless of vaccination status. Masks are not required for the outdoor gardens.
  • Please practice social distancing – stay at least six feet away from staff and visitors not in your party. The one-way path will return to a two-way path. 
  • Free parking is available in the visitor parking lot during open hours. There is a Divvy bike station and bike racks in the front of the main entrance. We are steps away from the CTA Green Line Conservatory Stop.
  • Please be prepared to wait in a line outside as visitor services staff checks everyone in.  Have your reservation ready to show on your phone or a printed confirmation of your reservation.
  • Entry and check-in will happen via the main Conservatory entrance on the north side of the main doors. Exit will happen through the south side of the lobby through the main entrance doors.
  • The following indoor rooms remain closed: Jensen Room and the EMG Children’s Garden.
  • If you choose to donate on-site, cash donations or checks can be dropped in the donation box contact-free. Any credit/debit card donations will be completed at a self-serve machine (no cash handling by staff permitted).
  • Please minimize touching the plants and surfaces throughout the Conservatory.
  • Hand sanitizing stations will be located throughout the one-way path.

6)  What if I book a visit, but then need to change or cancel my reservation? 

If you need to make a change or cancel your booking, you have the ability to adjust your reservation 1 hour prior to your visit time via your confirmation email

7) What time should I arrive? What if I arrive early or late? 

Please arrive at least 5 minutes prior to the start of your ticket time. Due to Covid-19 precautions, late arrivals may be denied entry. Reservation confirmations via email instruct visitors to arrive at least 5 minutes prior to their reservation time. Please be prepared to wait in a line outside if the lobby capacity is at its maximum.

8) Will restrooms and drinking fountains be available?

Reservations provide a one-time entry for a 90-minute visit to the indoor and outdoor gardens. Restrooms will be open and are located at the front entrance, in our Lobby. We encourage you to plan your visit accordingly and use the restroom before or after your visit through the gardens. There is no re-entry after you exit the gardens. Water fountains will not be available during your visit.

9) Can I walk up and book a visit? 

We encourage visitors to make a reservation online in advance to ensure there is space available on the day and time you’d like to visit.  Walk-ups are welcome if there is space available. Click HERE to make your reservation or contact us at 773-638-1766 or visitors@garfieldpark.org.

10) How many people can I bring with me on my visit?

Reservations can be made for parties of up to 9 people. When reserving a time, please indicate the number of children and adults in your party. Every person in  your party needs to be included in your reservation.

If your party is 10 or more you will need to book as a group. Group bookings are available on a limited basis. Click here for school and youth groups, and click here for adult groups.

11)  Do I need to wear a mask or face covering when I visit? 

In accordance with updated recommendations from the Chicago Department of Public Health, the Garfield Park Conservatory is revising its indoor mask policy due to the recent increase of COVID-19 cases in Chicago. Face coverings are now required for all individuals in all public indoor settings regardless of vaccination status. Masks are not required for the outdoor gardens.

12)  Can we leave and come back during our visit? 

There is no re-entry after you exit the gardens. 

13)  Are the Outdoor Gardens open?

Yes!

14) What pathways are accessible?

All the pathways on the map are either made of concrete, pavers, or hard-packed gravel. There are smaller side pathways not located on the map that may be made of loose gravel or mulch.

15)  Can I rent a wheelchair? 

We have two wheelchairs available for use at no chargePlease call or email the Visitor Services team, preferably at least 24 hours before your reservation, at visitors@garfieldpark.org or 773-638-1766 to reserve a wheelchair for your visit. Please have a state issued driver’s license or ID for deposit upon arrival.

16)  Can I bring food and beverages with me on my visit? 

Food and beverages are permitted in the outdoor gardens but are not allowed inside the Conservatory at this time.  A limited number of first-come, first-served chairs and tables will be on the Bluestone Terrace. There are grassy areas for picnics. Please note that the drinking fountains are shut off so please bring water with you to consume in the outdoor gardens.

17)  Has the Conservatory increased cleaning?

Yes. Hand-sanitizing stations will be provided throughout the lobby and gardens. All staff are trained in COVID-19 safety practices and using appropriate PPE. 

18)  Can I get a photo permit?

Photo permits for the main outdoor gardens are now available. Indoor photo permits are not being issued at this time. Tripods and easels are allowed indoors and outdoors as long as they are not obstructing pathways.

19)  Do you have a Coat Check?

We will not have coat check available.

20) Is the Gift Shop open?  

The Gift Shop is open for in-person shopping! You can still shop online with contact-free pickups.

21) Can I rent the Conservatory for an event?

Yes, rentals have resumed within city and state guidelines. Please contact Joan Colon, Special Events Manager with the Chicago Park District, at 312-746-5250 or joan.colon@chicagoparkdistrict.com. Click here to learn more.