Reopening FAQs

Frequently Asked Questions

Helping you prepare for booking a visit to the Garfield Park Conservatory


1)  How can the Garfield Park Conservatory operate the indoor gardens and the outdoor gardens safely?

  • Garfield Park Conservatory COVID-19 Update 1/4/2022:  In an effort to ensure that the Garfield Park Conservatory is as safe as possible for all, beginning Friday, January 7, 2022 all visitors (ages 5 and up) must show proof of vaccination to enter the Conservatory.  Proof can include a physical vaccine card, a photocopy of the card, a digital record or app on your phone, or a printed record from a vaccine provider. Those 16 and over must also show a photo ID. Please note that masks are also still required to be worn over your mouth and nose for the entirety of your visit.  We thank you in advance for your continued cooperation and compliance and we look forward to welcoming you to the gardens soon.  
  • In partnership with the Chicago Park District, the Mayor’s Office and the State of Illinois, we are complying with guidelines and directives due to COVID-19 as we continue to implement and adjust new operation protocols.
  • We are free but please make a reservation online in advance to ensure there is space available on the day and time you’d like to visit. Walk-ups are welcome if there is space available. It is crucial to our continued operation that you arrive on time and respect the timed 90-minute visit.
  • Mask Policy: Face coverings are required for all individuals in all public indoor settings regardless of vaccination status. Masks are not required for the outdoor gardens.
  • Timed entry will continue to help us manage our operations.
  • Reservations will be in 15-minute intervals starting at 10am with the last entry at 3:30pm Thursday through Sunday. On Wednesday, visits are available every 15 minutes starting at 10am with last entry at 6:30pm.
  • Please arrive at least 5 minutes prior to the start of your ticket time.  Due to Covid-19 precautions, late arrivals may be denied entry.
  • Guests are responsible for keeping track of their 90-minute visit time and make their way to the main lobby for exit. Security will lock the exterior doors promptly at 8pm Wednesday closing and 5pm Thursday through Sunday closing. 
  • This plan will only work with your cooperation. By respecting protocols together, we can offer everyone an opportunity to enjoy the gardens.

2)  What are your open hours?

10am – 8pm Wednesday (last entry at 6:30pm)

10am – 5pm Thursday through Sunday (last entry at 3:30pm)

Closed Mondays and Tuesdays. 
 

3)  How do I make a reservation? 

Please make a reservation in advance online through our website at garfieldconservatory.org/visit to ensure there is space available on the day and time you’d like to visit. Walk-ups are welcome only if there is space available. If you need help, please contact us at visitors@garfieldpark.org or call 773-638-1766. Please note that reservations can only be made up to two weeks in advance.

If your party is 10 or more individuals, you will need to make a reservation as a group. Click here for more information about youth and adult group reservations.

4)  What is the admission fee? 

We are free. There is no admission feeWe welcome donations from those who are able to give. Suggested donation is $10 per adult and $5 per childDonations are encouraged during the online reservation process, in order to minimize the time a guest spends at entry.

5)  What should I expect before and during my visit?

  • Please make a reservation online in advance to ensure there is space available on the day and time you’d like to visit.  Walk-ups are welcome if there is space available.
  • Reservations are good for a 90-minute visit to the indoor gardens.
  • Valid proof of vaccination include: 
    • Valid photo ID (age 16+) AND 
    • Vaccination card 
    • Photocopy of vaccination card 
    • Digital record or app OR 
    • Printed record from vaccine provider  
  • Please arrive at least 5 minutes prior to the start of your ticket time.  Due to Covid-19 precautions, late arrivals may be denied entry.
  • Have your reservation, vaccine proof and ID ready to show on your phone or a printed confirmation of your reservation.
  • Please be prepared to wait in a line outside as visitor services staff checks everyone in.  
  • Masks or face coverings are required for all individuals in all public indoor settings regardless of vaccination status. Masks are not required for the outdoor gardens.
  • Please practice social distancing – stay at least six feet away from staff and visitors not in your party. The one-way path will return to a two-way path. 
  • Free parking is available in the visitor parking lot during open hours. There is a Divvy bike station and bike racks in the front of the main entrance. We are steps away from the CTA Green Line Conservatory Stop.
  • Entry and check-in will happen via the main Conservatory entrance on the north side of the main doors. Exit will happen through the south side of the lobby through the main entrance doors.
  • The following indoor rooms remain closed: Jensen Room and the EMG Children’s Garden.
  • If you choose to donate on-site, cash donations or checks can be dropped in the donation box contact-free. Any credit/debit card donations will be completed at a self-serve machine (no cash handling by staff permitted).
  • Please minimize touching the plants and surfaces throughout the Conservatory.
  • Hand sanitizing stations will be located throughout the one-way path.

6)  What if I book a visit, but then need to change or cancel my reservation? 

If you need to make a change or cancel your booking, you have the ability to adjust your reservation 1 hour prior to your visit time via your confirmation email

7) What time should I arrive? What if I arrive early or late? 

Please arrive at least 5 minutes prior to the start of your ticket time. Due to Covid-19 precautions, late arrivals may be denied entry. Reservation confirmations via email instruct visitors to arrive at least 5 minutes prior to their reservation time. Please be prepared to wait in a line outside if the lobby capacity is at its maximum.

8) Will restrooms and drinking fountains be available?

Reservations provide a one-time entry for a 90-minute visit. Restrooms will be open and are located at the front entrance, in our Lobby. We encourage you to use the restroom before or after your visit through the gardens. Water fountains may not be available during your visit.

9) Can I walk up and book a visit? 

Please make a reservation online in advance to ensure there is space available on the day and time you’d like to visit.  Walk-ups are welcome if there is space available. Click HERE to make your reservation or contact us at 773-638-1766 or visitors@garfieldpark.org.

10) How many people can I bring with me on my visit?

Reservations can be made for parties of up to 9 people. When reserving a time, please indicate the number of children and adults in your party. Every person in  your party needs to be included in your reservation.

If your party is 10 or more you will need to book as a group. Group bookings are available on a limited basis.  Click here for more information about youth and adult group reservations.

11)  Do I need to wear a mask or face covering when I visit? 

Yes. Face coverings are required for all individuals in all public indoor settings regardless of vaccination status. Masks are not required for the outdoor gardens.

12)  Can we leave and come back during our visit? 

There is no re-entry after you exit the gardens. 

13)  Are the Outdoor Gardens open?

Yes. The Outdoor Gardens are open during the winter, however the pathways are not maintained if it snows. The Play and Grow Garden will be closed through the winter. You can access the Outdoor Gardens through the Desert House doors. 

14) What pathways are accessible?

All the pathways on the map are either made of concrete, pavers, or hard-packed gravel. There are smaller side pathways not located on the map that may be made of loose gravel or mulch.

15)  Is the Garfield Park Conservatory accessible to individuals with disabilities? 

The Garfield Park Conservatory is committed to providing a quality experience for all visitors. If you would like to request an accommodation for an upcoming visit, please contact us as soon as possible by emailing visitors@garfieldpark.org or calling 773-638-1766. Learn more about accessibility at the Conservatory.

16)  Can I rent a wheelchair? 

We have two wheelchairs available for use at no chargePlease call or email the Visitor Services team, preferably at least 24 hours before your reservation, at visitors@garfieldpark.org or 773-638-1766 to reserve a wheelchair for your visit. Please have a state issued driver’s license or ID for deposit upon arrival.

17)  Can I bring food and beverages with me on my visit? 

Food and beverages are permitted at the Conservatory.  Please note masks must be worn at all times except when actively eating or drinking.  

18)  Has the Conservatory increased cleaning?

Yes. Hand-sanitizing stations will be provided throughout the lobby and gardens. All staff are trained in COVID-19 safety practices and using appropriate PPE. 

19)  Can I get a photo permit?

Photo permits for the main outdoor gardens are now available. Indoor photo permits are not being issued at this time. Tripods and easels are allowed indoors and outdoors as long as they are not obstructing pathways.

20)  Do you have a Coat Check?

We have an unattended coat rack located in the lobby.

21) Is the Gift Shop open?  

The Gift Shop is open for in-person shopping! You can still shop online with contact-free pickups.

22) Can I rent the Conservatory for an event?

Yes, rentals have resumed within city and state guidelines. Please contact Joan Colon, Special Events Manager with the Chicago Park District, at 312-746-5250 or joan.colon@chicagoparkdistrict.com. Click here to learn more.